faq

Questions and answers

below we answer many typical questions about our services. if your question is not included, please do not hesitate to contact us.

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don't worry, that's why we're here. you can find out more about our tried and tested process in our process section.

the time it takes to create a website depends on the size and complexity of your website and the quality of the content that has already been created. a simple website usually takes about 4 weeks from start to finish.

yes, it will. all websites we design work on all devices. depending on your requirements, we can design and develop your website with a responsive design so that the website is optimized for mobile devices.

but for sure!

a content management system is a tool that allows you to maintain the pages of your website yourself, without the need for technical knowledge. a cms allows you to edit and add pages, images, products or blog entries to your website. no additional software is required - all you need is a web browser and an internet connection. we work with wordpress.

wordpress is the leading open source content management software and currently powers around 32% of all websites on the internet.

the project is supported by tens of thousands of developers around the world. wordpress allows us to develop flexible and customizable websites to the latest standards and follows web development best practices. furthermore, the community of web developers using wordpress allows us to leverage this collective intelligence and bring this wealth of experience to your project.

provided you have subscribed to one of our ongoing maintenance plans, we are your first port of call if something goes wrong with your website.

there are many causes of technical faults, we will identify these and initiate remedial action depending on who is responsible.

how long it takes for your website to rank on page 1 of google depends on a number of factors:

it depends on the search term that people use to find your website and the number of other websites that are also available for those search terms. no one can really say how long it will take for a website to appear at the top of the search engine results pages (including the people who actually work for google), but there are a number of factors that improve our chances:

building your website based on wordpress is a perfect start as wordpress already provides some great search engine optimization basics built-in. 
regularly creating unique and interesting content for your website is also crucial to increasing your visibility in search engines. relaunching your website and then forgetting about it is a sure way to get lost in the mass of information.

we would be happy to talk to you about your search engine strategy if we haven't already done so.

not only are we flexible and responsive to your needs, but we are also happy to deliver what we promise within the timeframe and budget we set. if you ask us to add new features to your website during development, we simply ask "why?" first and check whether it makes sense. if we all agree that the new requirement will help you achieve your goals, then of course we will implement it.

if this new requirement is to be seen as an extension of what has been discussed so far, then we suggest that it be earmarked for a second step. this requires a new offer.

the cost of a website depends on various factors, just as the cost of a house varies. as a rule, our website projects start in the region of €3,000 for basic business sites. upwards, it depends on your requirements. 

yes, but we do the set-up.

yes, we offer all our customers training on how to maintain their website.

all websites created by digital-now are hosted at kinsta.com. as a premium hoster, exclusively specialized in word-press, this company offers the best performance, the perfect infrastructure for your websites and outstanding support.

read more: www.kinsta.com

once your website is online, we offer 30 days of support to ensure that any bugs have been fixed and that you are completely satisfied with your new website. after that, you subscribe to one of our ongoing maintenance plans to ensure that your site is regularly updated and maintained.

these website maintenance plans include updating the software, regular backups, security checks and ensuring that your website is online and open 24/7 for your customers.

further information on our care plans is available on request.

we will implement google analytics on your new website and show you how to log in to your google analytics account where you can view a variety of statistics about your website including the number of visits, page views and the time your visitors spend on your website.

once you have subscribed to one of our maintenance plans, you will regularly receive a more detailed analysis of your site's performance and recommendations for improvement.

we can certainly do that. as part of your project, we can also offer social media and e-mail marketing services.

search engine optimization is all about getting your website to the top of the search results on search engines like google. the better these results are, the more traffic (and customers) you are likely to get.

there are many aspects that go into achieving good seo, and one of the most important is the copy on your site. focusing on well-written, keyword-rich and informative content is a major key.

more on this in our glossary: seo

yes, we do. we have our own employees, but we also work in a network with specialized content writers.

we focus on what we're good at - designing and building websites, but if you need someone to design your logo for you, we have good relationships with several graphic designers who specialize in logos and branding.